Automotive Service Advisor
Dulles Mototrcars Subaru/KIA Dulles Mototrcars Subaru/KIA Leesburg, VA Leesburg, VA Full-time Full-time $70,000 - $120,000 a year $70,000 - $120,000 a year Dulles KIA and Subaru in Leesburg has expanded and we are seeking positive, hardworking and motivated individuals.
Service Advisor is responsible for building strong customer relationships and selling the technicians' time.
They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.
We are looking for an experience Service Advisor.
Responsibilities:
Meet and greet service customers promptly in a professional and courteous manner.
Inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
Provide leadership to your team.
Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.
Meet requirements of the state and federal law for automobile repair and consumer protection.
Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.
Minimum Requirements:
High school diploma Driver's license Strong skills in Microsoft Office suite Excellent communications skills Self-driven, results oriented individual We believe that our company is only as good as the people we employ.
Join a company that values its employees and rewards them for a job well done! Reply today for immediate consideration.
Contact Service and Parts Director Omid Ahadi 703-669-6890 Job Type:
Full-time Pay:
$70,000.
00 - $120,000.
00 per year
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Day range:
Monday to Friday Rotating weekends Shift:
10 hour shift Day shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Service Advisor is responsible for building strong customer relationships and selling the technicians' time.
They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.
We are looking for an experience Service Advisor.
Responsibilities:
Meet and greet service customers promptly in a professional and courteous manner.
Inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
Provide leadership to your team.
Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.
Meet requirements of the state and federal law for automobile repair and consumer protection.
Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.
Minimum Requirements:
High school diploma Driver's license Strong skills in Microsoft Office suite Excellent communications skills Self-driven, results oriented individual We believe that our company is only as good as the people we employ.
Join a company that values its employees and rewards them for a job well done! Reply today for immediate consideration.
Contact Service and Parts Director Omid Ahadi 703-669-6890 Job Type:
Full-time Pay:
$70,000.
00 - $120,000.
00 per year
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Day range:
Monday to Friday Rotating weekends Shift:
10 hour shift Day shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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